Our cooperation with Drei

Of course, one of our main goals has always been to be able to offer Teslas in our service. Since our fleet currently consists of BMW i3s, Renault Zoes and Smart EQs, it was time to bring the much sought-after and best-known electric car brand into our car sharing service. After more than a year of Eloop car sharing, we are more than happy to add our first Tesla Model 3 to our fleet.

This step was made possible by the cooperation with Drei. With the cooperation with telecommunication provider, the fleet is now to be expanded with Tesla models. How many vehicles Drei wants to provide for the service depends on the success of the first cars.

Drei overview
Hutchison Drei Austria GmbH is a wholly-owned subsidiary of CK Hutchison Holdings Limited (Hong Kong) and a member of 3Group Europe. Drei achieved sales of EUR 867 million in the 2019 financial year and has around 3.9 million customers. As a leading telecommunications provider in Austria, the company offers mobile telephony, Internet, landline, television and business solutions from a single source.

Our new subscription models

We responded to customer feedback and after a few inquiries decided to create different subscription models. This should enable our users to benefit from various advantages and benefits.

Freemium, Premium, Ultimate – which one suits me?

There are three pricing models. The minutes / hours / daily prices vary depending on the subscription. In addition to our Freemium model for € 0 / month, there are the models Premium for € 8.90 / month and Ultimate for € 59.90 / month. With these two models, you benefit from reduced prices, free unlocks, more kilometers per trip and less deductible.

With the Premium and Ultimate subscription models, you not only save yourself the € 1 unlock each time, but also enjoy cheaper minute, hourly and daily prices. In addition, you have more km / trip included and pay significantly less for the additional kilometers than in the freemium tariff. The deductible is also reduced in the two subscriptions. While the deductible is € 1200 for the freemium subscription, it is only € 900 for the premium subscription and € 600 for the ultimate.

With the freemium tariff, you do not benefit from any discounts and benefits, but you can use the service at any time flexibly, without commitment and without additional costs.

Our service is designed for longer rents of several hours and days, so the decision to purchase a Premium or Ultimate subscription pays off, especially for multiple or longer journeys.

Some examples:

Anna makes 2x day-rents with the BMW i3 per month:
Freemium – 2 * 74.33 € + 2 * 1 € = 150.66 €
Premium – 2 * € 65.90 + € 8.90 = € 140.70

Paul makes 10x day-rents with the ED3 per month:
Premium – 10 * € 29.90 + € 8.90 = € 307.90
Ultimate – 10 * € 23.25 + € 59.90 = € 292.40

You can now simply select the premium tariff in the ELOOP app. The Ultimate tariff can currently only be selected on request, it is in beta.
More information: https://eloop.at/en/pricing/

Decide your advantage yourself!

All important information & tips for charging ELOOP-Cars

For many people, electric cars are still unfamiliar. Most of them have had no experience with the loading of vehicles in particular. Especially in Vienna, charging and parking can be combined excellently, saving you the annoying search for a parking space. In this article we show you how easy it is to load the vehicles and what advantages it has for you.

But how does charging work now?

  1. All ELOOP cars are equipped with a Wien Energie charging card, which is either stored in the central console or in the glove compartment. You can charge our cars for free at all public Wien Energie charging stations within Vienna.
  2. The charging cable is located in the trunk of the car. Plug one end into the charging station and the other into the vehicle. Then hold the Wien Energie card to the RFID reader at the charging station. As soon as the lights at the station are solid blue, the charging process has started. The current battery level is now updated every few minutes in the ELOOP app.
  3. You can now pause your trip or end the rental. Please note that ending a trip at a charging station is only possible, if the battery is below 50%.
  4. To be able to disconnect the charging cable, unlock the car with the key. Depending on the model, you have to press “Unlock” twice every now and then. Unplug the charging cable from the vehicle first and then from the charging station.
  5. After the car has been charged, it must no longer be at the charging station. This also applies to charging stations in our home zone. It is a requirement of the city of Vienna. If you ended you trip at a station, we will take care of unplugging the car.

The general rule; if you park at a charging station, the car must be charged. Only parking, even with an electric car, is not permitted. Please make sure that the electric vehicle is no longer at the station than the charging process takes.

The following applies to public charging stations:

From Monday to Sunday between 8:00 a.m. and 10:00 p.m., the space must be released after the charging process, at least 15 minutes after the electric car is fully charged. The electric vehicle can stop between 10:00 p.m. and 8:00 a.m.

Charge & Save

Since March 2020, you can benefit from reduced daily tariffs for all ELOOP cars if the vehicle is parked again with at least 90% battery power. This means that you can easily save yourself 10€ by charging your car for free at a Wien Energie City charging station before the end of your rental. End your trip in a public parking lot. In this way you not only support us so that our cars can be rented again as quickly as possible, but you also save money!

Source: https://www.beoe.at/wien/

Movement and social distancing with carsharing

The health of the ELOOP community and our service staff is a top priority. That is why we want to inform you about our measures in response to the latest developments related to the coronavirus.

Our service is still available to you without restrictions. The WKO explicitly says that the vehicle rental should continue to operate in order to maintain the mobility chain.

Our service staff have received instructions to regularly disinfect their hands and their equipment. Of course, this is for your protection, but also for our employees themselves.

How safe are our electric cars during the Corona Crisis?

On average, a car is driven by 1-2 people for several hours a day. A direct contact to other people does not take place with a rental, since the processing is completely digital via the mobile phone. Because human contact is one of the main reasons for transmitting the virus (coughing, sneezing, etc.), our cars are very safe. The best measure to slow the spread, is to distance yourself from other people (social distancing).

According to experts, a distance of 1-2 meters from other people is enough to significantly reduce the risk. If you take care to wash your hands, there is practically no risk of infection in our cars. We are big fans of public transport in Vienna and also work with Wiener Linien. However, in times like these it is much more advisable to drive alone than to get on the subway with many other people.


In order to be able to move safely during this state of emergency, we have taken the following precautions:

  • Of course, our ELOOP cars are increasingly cleaned and disinfected.
  • A disinfectant spray will also be found in all cars throughout the week. We kindly ask you to not take them with you, so all ELOOP users have the opportunity to disinfect them.
  • Basically we suggest you wash / disinfect your hands before the start and after the end of your trip. Your mobile phone should also be cleaned and disinfected more often. Please also follow the instructions of the health authorities (sneezing and coughing only in the elbows, etc.).
  • We want to ease the car sharing threshold for everyone by lifting the registration fee for the next few weeks. Registration is now free.
  • In addition, the day-rentals of all cars will be cheaper if you end your trip with the vehicle fully loaded. Please do not forget that the charging stations are not a regular parking lot. Therefore, after the charging process, please park the car in a normal parking lot and end the rental there.

We wish you and your families all the best – stay safe!

And have a good trip!

Hydrogen vs. Electric cars

François Isaac de Rivaz, a French officer, built an hydrogen-powered car in 1807. He carried the hydrogen in a balloon and led it into the reciprocating engine, where it was simply burned.

A lot has changed in technology over the last 200 years – so also with the progress of building environmentally friendly cars and other means of transport. However, the hydrogen car with its fuel cell has not yet really been able to establish itself, even though various manufacturers have tried it over the past few years.

What is a fuel cell car anyway?

A fuel cell is an electricity supplier. For example, hydrogen serves as fuel, which reacts in the cell with the oxygen from the air – this generates electricity and the only waste product here is water vapor. In contrast to an electric car, the hydrogen car generates its electricity almost in real time on board. The range is much longer than that of an electric car and it only takes a few minutes to refuel.

The problems

The costs: Such a car costs quite a bit of money, and refueling is considerably more expensive than a charging station.

The fuel: Hydrogen (chemical symbol “H”) is the most common element in the solar system, but on earth it only occurs in a bound form, for example in water (H2O). Electrolysis can break down water into its elements of hydrogen and oxygen, but it takes a lot of electricity. Therefore, the hydrogen required is predominantly obtained from natural gas today – not the most sustainable variant.

The infrastructure: Have you ever noticed a hydrogen filling station in Austria? If not, it’s definitely not up to you. Because only 5 of these stations are available throughout Austria. These are available in Vienna, Wiener Neudorf, Asten, Innsbruck and Graz – and here we are already dealing with the biggest problem – the chicken and egg problem. As long as there is not enough demand, the expansion of this infrastructure is not really worth it – and vice versa, people do not buy a fuel cell vehicle if the infrastructure is not already available. In contrast to battery cars, you cannot refuel a fuel cell car at home. But also the size difference between a hydrogen filling station and a fast charging station for electric cars is enormous. The gas tanks are extremely large due to their required volume. In addition, the energy consumption for hydrogen cars is 2.4 times as high as for cars with batteries.

Hydrogen: You also need a lot of electricity to produce hydrogen from water. The hydrogen obtained is then stored in gas tanks and after car refueling it is directly converted into electricity. This process is relatively expensive and is therefore a fundamental disadvantage. In addition, only 25% of the original energy in a fuel cell vehicle leads to movement, the rest is lost. In the case of battery-operated electric cars, this value is around 70%.

Depending on the application, either battery electric cars or fuel cell vehicles are more suitable. However, all environmentally friendly forms of drive are important and each one has its effect in order to make road traffic cleaner.

Nevertheless, the proportion of alternative forms of drive will continue to increase to enable sustainable and environmentally friendly transport.

https://www.oeamtc.at/autotouring/auto/wasserstoff-der-brennstoff-der-zukunft-19490466 https://futurezone.at/produkte/wasserstoff-tankstelle-explodiert-verkauf-von-autos-gestoppt/400521115
https://www.spiegel.de/auto/aktuell/brennstoffzelle-deshalb-setzen-sich-wasserstoffautos-bisher-nicht-durch-a-1273042-amp.html https://futurezone.at/amp/science/wie-sinnvoll-wasserstoff-als-treibstoff-ist/400543094

How and where can I park in Vienna?

Parking in cities often seems complicated and many drivers are never really sure. Especially if you are not traveling by car regularly, you don’t have to worry as much about the various parking systems and possible costs. This blog post creates clarity about general parking in Vienna and parking as a car sharing user.

Short-term parking zone

In the inner districts of Vienna, the so-called short-term parking zone applies. This means that cars can only stay in a certain parking space for a certain time. In the areas marked in red, the maximum parking time is 2 hours and in the blue areas 3 hours. If the short-term parking zone is disregarded, costs of € 36 are incurred. There are no parking costs outside of these zones.

Car sharing advantage:

As long as road traffic regulations permit, a car sharing car can be parked anywhere in Vienna without hesitation. The big advantage is that the short-term parking zone does not apply to car sharing vehicles. A car can be rented for a whole day and can be parked at any public car park without time limit.

Rental car / stationary car sharing:

A classic rental car or a private car would have to be moved every two or three hours and pay € 2.10 per hour.
Example of a businessman’s business trip: Assuming that the vehicle is driven for about 3 hours a day, the parking costs are € 16.80 per day.

Parking meter fee

Car sharing advantage:

Car sharing operators pay this fee at a flat rate. This means that with a car sharing car you never have to worry about paying the parking meter.

Attention: Exceptions are the stationary car sharing providers, which are tied to a fixed location. With these offers, the user must take care of the parking meter fee and also must pay attention to the short-term parking zones.

Tip: In order to avoid confusion or a bad awakening when receiving the parking penalty, these vehicles should better be regarded as a classic rental car, because they are also treated by the responsible control authorities.

Parkpickerl for residents

For people who live in the short-term parking zone there is the so-called parking sticker for residents. The “Parkpickerl” costs between 7.50 € – 10 € per month, which is about 25 cents a day. The short-term parking zone is canceled for the vehicle in the residential district. The vehicle can be parked in the residential area almost free of charge for an unlimited period. In all other districts, these cars have to pay the normal taxes of € 2.10 per hour and pay attention to the short-term parking regulations.

Residential zones:

For the comfort of the residents, the city of Vienna has set up certain zones, to which only residents of the respective district may park. This means that only cars with a parking ticket are allowed for this particular district.

Attention: All other vehicles will be towed. This incurs costs of 300€ and more.

There is often the misconception that car sharing cars can be parked free of charge in Vienna. Car sharing cars contribute a lot to the city’s income from parking. Each car sharing car pays 212€ per month in parking fees. That is 21-28 times a private car in the neighboring district.

Charging stations

You can now also end your trip at charging stations. This can save you from an annoying search for a parking space and make our service easier. You simply park the e-car at a public Wien Energie charging station and plug the charging cable into the car and then into the charging station. Then hold the charging card to the charging station. The card is in every ELOOP car. When the charging process has started, you can end your rental. Our service staff will then take care of unplugging the cars. Please make sure that your e-car does not have more than 50% battery when you plug it in.

As you can see, car sharing users have great advantages when parking in Vienna. It not only relieves you of parking fees, but also a lot of stress to find a compliant parking space in the first place. Register now and enjoy your ride to the end!

Further information for parking & charging ELOOP cars:

Source: https://www.wien.gv.at/verkehr/parken/kurzparkzonen/

ELOOP starts E-Car sharing in Vienna

It is not only important to offer the choice to move, cheaply and sustainable from A to B, but also to revolutionize individual mobility in Vienna and and raise awareness in the community. 
You can choose from Smart EQ, Smart ED3, BMW i3 and a Renault Zoe, depending on what you want and how much space you need.
We also think of an optimized model in terms of price. You do not need to decide in advance how long you are gonna use an e-car. The price switches automatically to the cheaper price bracket. The same applies to the daily price.

ELOOP is not about bringing another app-based car rental to the market. We have made it our business to share common values. Simply sharing. In addition to the already known environmental awareness, this also means creating a new awareness of property. Although it is not necessary to have your own car in the city, you should not necessarily forego the advantages that it brings. And this is where ELOOP starts its car sharing.

With the help of a blockchain model, the opportunity should be given to actively participate, invest and benefit instead of just renting a car. Together we can break up systems, improve, and add value. Without any losses. If a few question marks have now appeared, we recommend that you read the last blog post and learn more about our idea.

Our climate protection goals and partnership with Klimaaktiv

Klimaaktiv is the climate protection initiative of the Austrian Federal Ministry for Sustainability and Tourism (BMNT). https://www.klimaaktiv.at/

No CO2

Caroo only uses e-cars that are charged with green electricity. As a result, no CO2 is generated during the conversion of energy into electricity and while driving. A vehicle with an internal combustion engine will never be included in the fleet. These factors have convinced Klimaaktiv to accept Caroo as a partner.

Saving nitrogen oxides, particulate matter and energy

As part of the Klimaaktiv mobil initiative, Caroo, in cooperation with Herry Consult, has calculated the following savings potential. It is an observation period of three years with 50 electric cars. As the fleet grows, the savings will be significantly higher.

Caroo savings:
844 tons of CO2 (carbon dioxide)
2,313 kg NOx (nitrogen oxides)
56 kilograms of particles
3,213 MWh of energy

Caroo makes an active contribution to climate protection in Austria and to the health of Viennese citizens by conserving resources through car sharing and by reducing emissions with the help of e-cars. Diesel driving bans and car sharing-laws, as already approved in Germany, would further strengthen Caroo’s business model. It is anticipated that similar laws will follow in Austria and across Europe.

German Federal Minister Alexander Dobrindt: “Carsharing is very trendy, is very popular and has great growth potential. We want to make car sharing even more dynamic. This means that we create additional advantages for carsharing cars and thus particularly promote this form of mobility. “


Free floating is growing

Explanation of the model

The concept of car sharing can be used in different ways. In addition to stationary car sharing, it is above all the so-called “free floating”, which is growing relatively strongly. “Free-floating” means that the vehicles can be parked in any public car park within a certain business area. This ensures the flexibility of the users, as they can move freely with the car sharing cars and park them within a defined area as they wish. However, car sharing should not be seen as a competition to local public transport, but rather as an extension to it, with a slightly different use case. In 2015, there were 2.5 million daily public trips and 7,000 car sharing trips (MA-18, 2015).


In Germany in particular, strong growth can be observed in the area of ​​free floating car sharing. In 2016, this sector grew by 51.8%. In comparison, stationary car sharing only grew by 5.8% (BCS, 2016). A constant increase is also visible in Vienna. As early as 2015, 100,000 people regularly used car sharing offers (MA-18, 2015). The established car sharing providers are steadily increasing their fleets and the sales figures imply increasing capacity utilization. “Free-floating” car sharing is no longer a niche service and is convincing more and more people.

Environmental Protection

The use of carsharing cars with combustion engines saved 7,000 tons of CO2 in Vienna in 2015 (MA-18, 2015). If pure electric cars had been used back then, that number would be many times higher. Already with 50 electric car sharing cars, over 30 tons of CO2 can be saved compared to conventional car sharing providers and 130 tons of C02 compared to private cars. In addition, there is the fine dust production – this applies above all to car sharing providers who use combustion engines-vehicles. The catalytic converter does not work in the first 60-90 seconds after starting the engine and the fine dust is emitted unfiltered. The car sharing cars have a particularly large number of cold starts per day and are increasingly polluting the environment. By using electric cars, these emissions are completely eliminated. The environmental pollution “noise” can also be significantly reduced.

Price advantage

In a city you can save up to € 170 if you use a car sharing car instead of using your own car (standard, 02/21/17). Casual drivers in particular benefit from car sharing. However, the service does not offer any advantages for commuters, but would even mean additional costs.


Sharing Economy 2.0

Status Quo

“Sharing Ecomony” is a development that can sustainably change the economic system in which we live. Ownership is shared and everyone should profit from it all. At least this is the basic idea behind it. For apartments, music and cars, this concept is already well received. The economic sector is growing rapidly and the associated companies such as Uber and Airbnb are long-standing multibillion corporations.

Potential and risk

Experts say the “Sharing Economy” shows how to fundamentally rehabilitate and democratize. The resources are used optimally. However, it does not matter how this multi-faceted concept is interpreted and implemented. Is it really “sharing” when driving through the city in a Car2Go from Daimler or just an app-based car rental company? In principle, there must be two parts that relate to user behavior or the actual value chain of economic performance. “Sharing Economy” becomes a label without uniform ideology and approach. Just because a product or service is used by more than one person.


Because of this lack of clarity, Caroo has developed a concept with which the democratization process of the economy can be achieved, both value-added and usage-oriented. This idea is summarized with the term “sharing economy 2.0”. In the case of Caroo, this concept should be implemented in two steps.

Step 1: First, a fleet of e-cars is offered in the concept of “free floating” shares in Vienna. As is the case with other car-sharing providers, the cars will be dismountable and rentable everywhere. The entire rental and payment process runs through the Caroo app. This step serves as a “proof of concept” and forms the foundation for the establishment of the concept of “sharing economy 2.0”.

Step 2: A blockchain-based investment and billing model will be implemented on the Caroo website that will allow people to invest directly in Caroo’s assets, in this case the eCarsharing car fleet, and also benefit from car sales. Each e-car is represented by a certain number of tokens based on the ethereum blockchain. The entirety of the tokens represents the operational value of the assets. These tokens are then freely tradable and have a physical car value deposited as an eCarsharing car, which also allows real-time revenue sharing. This ensures a fully automated and open participatory system that integrates each token holder in the value chain.


By implementing this system, actual sharing can take place. The users benefit not only from the service, but also individually financially. The aim is for the population of a city or region, through their investments, to determine fleet size and model selection, thus coupling the service directly to the supply and demand principle of the free market. Token trading does not require any financial service providers or other third parties. This can be traded freely and the course is of course variable.

Ideally, Caroo does not own a single vehicle anymore. Caroo then becomes a blockchain-based, open-sharing e-car sharing platform. The crowd is the clock and beneficiary at the same time. The user is fully involved in the process and the achievements are shared. Caroo understands this as “sharing economy 2.0”.

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